Frequently asked questions

We send reminders well before your renewal date, and payment is due 7 days before renewal. If a subscription is still unpaid 14 days after the renewal date, the service may be suspended until payment is received.

Both are available. Yearly billing costs less per user than paying month by month, and you only deal with one invoice a year.

Prices are shown in Omani Rials. Every quote and invoice shows clearly whether VAT applies and how much it is.

Yes. If you already own a domain (for example yourcompany.om or yourcompany.com) we connect it to your new email service. We only need access to its DNS settings, or we can guide your IT person through the changes.

Most setups are finished within 24 to 48 hours of payment. New .om domains can take a few extra days because the registry checks your CR documents.

Yes. With the same provider you can give some staff a basic plan and others a higher plan. Mention it in your quote notes and we will price it for you.

Yes. We can move existing mailboxes, contacts and calendars from your current provider. Migration is offered as an add-on and quoted per mailbox.

Yes. All three services support Arabic in email content, names and the interface, and our team supports you in Arabic and English.